Last Updated: December 10, 2025

Urban Nomad is committed to protecting the privacy of its customers. This Privacy Policy describes the manner in which we collect, use, store, and safeguard personal information provided through our website and services. Urban Nomad may collect information you provide directly, including your name, contact details, payment information, and shipping address. We also collect information automatically through cookies and similar technologies to improve the functionality and performance of our site.

Your personal information is used to process orders, provide customer support, communicate with you, enhance your experience, and ensure the security and proper functioning of our services. Urban Nomad may share personal information with trusted service providers involved in payment processing, authentication, data hosting, analytics, and order fulfillment. We do not sell personal information.

California residents may exercise their rights of access, deletion, correction, or limitation of use by contacting us at privacy@urbannomad.com. Urban Nomad maintains reasonable security measures to protect your information; however, no method of data transmission is completely secure. Our website is not intended for children under the age of 13, and we do not knowingly collect their information.

This Privacy Policy may be updated periodically. The most recent version will always appear on this page.

Last Updated: December 10, 2025

The Urban Nomad website is made available for personal, non-commercial use. By accessing this website, you agree to comply with these Terms of Use. All content appearing on this site including product designs, photography, text, graphics, and trademarks is the exclusive property of Urban Nomad or its licensors. Any reproduction, distribution, modification, or commercial use is strictly prohibited without prior written consent.

Product availability, descriptions, and pricing may change at any time. Urban Nomad reserves the right to cancel or refuse any order for any reason. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.

The website is provided “as is,” without warranties of any kind. Urban Nomad will not be held liable for any damages arising from the use of this website, except where prohibited by law. These Terms are governed by the laws of the State of California.

SHIPPING POLICY

Last Updated: December 10, 2025

Urban Nomad processes orders within an estimated 2 to 4 business days. Processing times may vary due to high demand or product availability. Shipping methods and delivery estimates are provided at checkout. Costs are calculated according to destination, carrier, and order weight.

International orders may be subject to customs duties, taxes, or import fees, which remain the responsibility of the customer. If your shipment is delayed, lost, or damaged, please contact info@urbannomad.com so that we may assist you.

ACCESSIBILITY STATEMENT

Last Updated: December 10, 2025

Urban Nomad is committed to ensuring that its website is accessible and inclusive. Our goal is to comply with internationally recognized accessibility standards, including WCAG 2.1 Level AA. We continuously work to improve accessibility features. If you experience difficulty using our website, please contact accessibility@urbannomad.com.

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

Last Updated: December 10, 2025

Urban Nomad does not sell or share personal information for monetary value. California residents may submit a privacy request under the California Consumer Privacy Act. To make a request, please contact info@urbannomad.com with the subject line: “CCPA Request – Do Not Sell or Share.”

COOKIE & PREFERENCES SETTINGS

Last Updated: December 10, 2025

Urban Nomad uses cookies to enhance your browsing experience, personalize content, and analyze website performance. You may manage or disable cookies through your browser settings or through our on-site Cookie Preferences panel. Restricting cookies may affect website performance or functionality.

CALIFORNIA SUPPLY CHAINS ACT DISCLOSURE

Last Updated: December 10, 2025

Urban Nomad is committed to responsible sourcing and ethical production. We expect our suppliers to comply with all applicable labor, employment, and human rights standards. Urban Nomad prohibits forced labor, child labor, and human trafficking. We may review documentation, conduct internal assessments, or request supplier confirmations of compliance. Concerns may be reported confidentially to our team.

CA AB 1305 DISCLOSURE STATEMENT

Last Updated: December 10, 2025

Urban Nomad does not make environmental claims regarding carbon offsets, emissions reductions, or sustainability performance without verifiable support. If Urban Nomad communicates an environmental benefit related to any product or operational practice, documentation substantiating that claim is available upon request. To obtain such information, please contact compliance@urbannomad.com.